Modem or Router ??

[The StRanger]

We have our interwebby through Comcast and out wireless went down.
They tell us our Netgear modem went out.
What is the diffence between a modem and a Router ??
would you guys exchange the unit through Comcast or just buy your own. ???
And if so get a modem Or is a Router the way to go ??

[otisdog]

Are you not entitled to get the Xfinity Modem/Wireless router being a Comcast customer? It is excellent and does both jobs. There's a monthly rental on it
Modem converts your cable signal to what the computer can read.
Wirelss Router gives you a wireless signal and wired ports.
There are combo units.
Did Comcast say you can buy your own modem? I thought you had to buy one through them
Jm

NOTE - here's a list of modems that Comcrap supports
http://mydeviceinfo.comcast.net/

[ILuvtheMountains]

You can buy your own modem and use it with comcast, and I recommend doing so. I bought mine from best buy and it is faster and more reliable than the comcast rental one, and it will eventually pay for itself. It wasn't cheap though. But the speed difference came primarily from a multi band gigabit router.

[otisdog]

It's the telephone modem that you have to buy through them and to boot they have to come and install it. I've checked into this before. I'm talking about the gateway that provides phone for Comcast voice and cable modem.
Read first two posts:
http://forums.comcast.com/t5/Voice-Service-and-Equipment/Modems-for-Comcast-Telephone-Service/td-p/1067931
Jim

[The StRanger]

When we called Indi... Sorry !! Customer service !! we where told exchange it with Comcast.
We can do this but, I was hopin to just buy one and not have to worry about it..

[Myrtle Turtle]

Hardware failure is the default answer for everything since they don't do any real troubleshooting. I personally let them roll a tech because that's where you get real customer service from Comcast and he can test the box and the line.

[The StRanger]

The line in is working. I run a Ethernet cable from the netgear to the lappy and !! wola!!

[Myrtle Turtle]

That does narrow it down. :D

[otisdog]

So do you have a wireless router also?
Jim

[The StRanger]

Just the Netgear for wireless..

[The StRanger]

That does narrow it down. :D
Ya. I feel like if we have a password for the netgear we would have our wireless back up

[Rick]

unless you changed it a lot of the netgears have the password on asticker on the bottom of the router

[The StRanger]

unless you changed it a lot of the netgears have the password on asticker on the bottom of the router

It dont work..